This washing machine was making this weird sound, now it has stopped that, but water goes everywhere.
Owner possibly used machine as a step to reach into a cupboard above the machine. This as bent the drum spindle, which then let the drum machine through the drum housing and cuts 'out' the front of the machine.
I was accused of faking this failure to get the work to repair it. I don't like repairing appliances, so why would I even bother, especially with such a complicated failure of machining through the casing.